Current Care for our loved ones is NOT the care they deserve. It is Clear there are numerous reasons for this; however, poor care for any reason is something we can not ignore. It is Completely Unacceptable.
Critical Issues that are commonly found relating to the Elderly in long-term care:
Staffing ratios, neglect & abuse
Poor or insufficient documentation of Resident care
Lack of communication between POA’s, legal guardians, care-giving staff & facility admins
Residents often fear retaliation when they try to speak up about abuse or neglect
Unnecessary medication errors, Lack of staff training
Poor wound care
Lack of education on Hospice care and or Palliative care
Lack of education on Resident Rights, information, and other resources available to residents and their families
Residents are interviewed regarding complaints without the Responsible Party being present
Facilities have an idea when DOH is going to do yearly survey or know traditional hours visits are made for complaints
Unacceptable care is just one piece of the pie. Healthcare providers and facilities are not easy to communicate with for many families. Many times, they “just miss” the doctor or other provider. Direct care staff, nurses, or facility admins often give only limited information, and sometimes don’t even pass along information to those that they SHOULD be providing information to.
No one must do this alone anymore. We are all in this together for our loved ones and for each other as we will all face this reality if we do not do all we can to change it now.
Many times, this lack in communication results in:
Unknown incidents, injuries & illnesses
Patients wishes not being followed
Unknown care plan changes
Caretakers left out of care decisions
Bad outcomes, including death
Family members being banned from facilities or having visitation restricted due to speaking up, having concerns or making complaints
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