Latest update 11.21.24

Paula Mueller, Founder/President/CEO

Paula lives in Parma, Ohio.  Her roots are from Johnstown, Pennsylvania where most of her family originates from.  She has been married to Phillip for 46 years. She has four adult children and nine grandchildren. She obtained a Medical Billing Specialist and Unit Health Coordinator Certificate through Healthcare classes taken at Cuyahoga Community College.  Also, she took several classes on HIPAA and the Leegal Aspects of Healthcare. She has volunteered in the past for several community organizations, including being a Candy Striper at Fairview Hosptial when she was 13, to currently assisting and helping elderly in ways she is able in her immediate community.  Her main profession over the years has been in Customer Service. If a customer had a complaint, she always saw it as an opportunity to help. 

In taking care of her uncle for 5 years before he passed, She saw the hardships her uncle and others had in obtaining needed care.  Her uncle did not pass away peacefully as there were ongoing struggles with the health care providers in care and communication to the her and the family.  Even though her uncle is gone, she is dedicated to helping the elderly and their families. Her vision in starting this effort was that the elderly will get quality care and the families will be able to have more focus on quality time with their loved ones.

Vicki Krathefer, VP/Secretary

Vicki lives in Columbus, Ohio and has 2 adult children and 5 grandchildren.  Vicki has in the past been a Medical Claims Examiner at Buckeye Union Insurance and Medical Billing Specialist for Medicaid and Medicare at Nationwide Insurance from 1972 to 1992. Her past experience includes being a carmellete at St Rita’s Nursing Home as well as being employed in Home Health Care through American Nursing Care. Vicki took care of her mother and sister prior to them going into nursing homes. Vicki has an abundance of compassion for the elderly and shows much dedication to help this organization make a difference for all in long term care. One of Vicki’s fondest memories was of a nurse at American Nursing Care named Cheryl, who was a great inspiration in teaching her about caring for others . Vicki is happy to be among others in this organization that truly want the change desperately needed in long- term care now and in the future. She is dedicated to using the knowledge and experience she has to help others as a nurse once had helped her learn so much.

Spencer Koeberle, Treasurer - Welcome Spencer!

Update coming soon!

Audrey Tothman, Board Director - Welcome Audrey!

Audrey has worked as a lab supervisor in several hospitals in the Parma, Cleveland and Lorain areas. She is also familiar with billing and coding. She grew up familiar with nursing homes as she lived close to one growing up and also volunteered at this care home. She took care of her mom for seven years after her fathers passing, and two and half of those years was in an Assisted Living Facility. Audrey found Elderly Advocates during the covid pandemic and was a active advocate for her mother and others. She attended many support meetings where she learned some things that helped her and gave input that would help others. She enjoyes helping people with focus on the the Assisted Living arena of care.

Update coming soon!